• +07794 982921 / 07584 992551
  • bookings@a38parking.co.uk

Terms

Terms

A38 Parking Limited Terms and conditions

A38 Parking Limited (A38P) outline the following procedures:

Cancellations/Amendments Procedures

If you need to amend or cancel your booking, please email bookings@a38parking.co.uk. Please check all booking details on receipt of confirmation. A38P cannot be held responsible if clients do not advise any amendments required. For cancellations please include your name, car details, and details of required changes.

Terms and Conditions

A38 Parking Limited (A38P)

This is a legal document and contains contractual provisions. Your Statutory Rights are not affected.

Bookings
1.1 Bookings through the A38P website are deemed to be made when validated on the website.

1.2 Bookings made only by the website.

1.3 Bookings will not be accepted by post.

1.4 All services are subject to availability.

1.5 A38P reserve the right not to accept or fulfil a booking.

Payment
2.1 Payment for a booking made thorough our secure website using Paypal.

2.2 If payment by card is declined the service provider reserves the right not to fulfil your booking.

2.3 All prices are quoted in pounds Sterling including VAT.

2.4 When a booking is made using an overseas credit card the card issuer will debit your account in your local currency at the exchange rate applicable on the date of processing. A conversion charge may be applicable.

Cancellation
3.1 The Customer may cancel a booking up to 24 hours before commencement of the booked parking period and will receive a full refund of any parking fee or deposit paid.

3.2 A Customer who receives these Conditions within 7 working days before commencement of the booking may cancel the booking no later than 7 working days thereafter and will receive a full refund as aforesaid.

3.3 A Customer to whom Condition 3.1 applies, who cancels a booking within 24 hours of commencement of the booked parking period; or, to who Condition 3.2 applies who cancels a booking later than 7 working days after receiving these Conditions (including in either case Customers who do not turn up) shall be liable to pay the full parking fee agreed for the whole do the booked parking period (any abatement of the agreed parking fee will be at A38P`s sole discretion).

3.4 Cancellations by e-mail (see Condition 8.7) to A38P.

3.5 For the purposes of this Conditions 3 the booked parking period shall be deemed to commence at one minute past midnight on the first day of the parking period.

Parking
4.1 THE CUSTOMER SHALL INSPECT THEIR VEHICLE AT THE END OF THE PARKING PERIOD AND REPORT ANY DAMAGE TO THE COMPANY BEFORE DRIVING THE VEHICLE OFF THE COMPANY PREMISES, OR BEFORE COMMENCING DEPARTURE FROM THE AIRPORT GROUNDS IN THE CASE OF CHAUFFEUR / MEET & GREET PARKING.

4.2 A38P shall at the request of the Customer and upon payment of a fee of £7.00 undertake a joint visual inspection of the Customer’s vehicle and record any damage to the paintwork and/or bodywork prior to parking of the Customers vehicle (Vehicle Inspection Report). Upon return of The Customer vehicle and in the unlikely event of damage being caused to The Customer vehicle by A38 P, The Customer will be required to provide A38P with three written comprehensive quotations for any prior agreed repairs to The Customer vehicle from three reputable garages within 14 (fourteen) days of the incident being reported to A38P/The Customer.

A38P has no contractual obligation to provide a courtesy vehicle or to reimburse The Customer for loss of earnings or any other out of pockets expenses incurred whilst The Customer vehicle is repaired.

4.3 A38P does not accept responsibility for any mechanical or electrical failure to vehicles whilst in its custody. Nor will the company accept responsibility for damaged or punctured tyres.

4.4 During the Parking Period A38P shall keep the vehicle at its premises of one of its authorised secure parking sites, during the time the vehicle is parked it will be at the owner’s risk and only be covered by their insurance. The Customer authorises A38P to drive the vehicle between authorised secure parking sites and the Airport under A38 Parking’s Insurance.

4.5.1 Any Customer wishing to reclaim his vehicle prior to expiry of the agreed parking period will be liable to pay the parking fee for the whole of the agreed parking period.

4.5.2 A38P requires not less than 4 hours notice to make a vehicle available for collection prior to the day of expiry of the agreed parking period. A38P can accept no liability for any delay in making a Customer’s vehicle available prior to expiry of the agreed parking period.

4.6 Neither the Customer nor any other person shall have the right to remove the vehicle or any other personal items left therein prior to payment in full of the parking fee.

4.7 It is the duty of the Customer to ensure that the vehicle is in a proper roadworthy condition prior to leaving A38P`s premises and entering on to public highway.

4.8 A Customer must produce the receipt provided by A38P when reclaiming the vehicle. In the event that a receipt is lost A38P shall be entitled to require proof of the Customers identity.

4.9 A38P shall not be obliged to release the vehicle to a third party without the written authority of the Customer.

Customer’s Liability
5.1.1 The Customer shall be liable for and indemnify A38P in respect of any death, personal injury or damage caused by the Customer or any person with the Customer whilst on A38P`s premises or in anyway arising from a breach of the warranty in paragraph 5.1.2 below.

5.1.2 The Customer warrants to A38P that at the commencement of the Parking Period, the Customer’s vehicle is in a safe and roadworthy condition has a current MOT certificate (if required by law) and that no dangerous toxic or illegal substances have been left within the vehicle.

Transport to and from Airport
6.1 Transport between A38Ps premises and the airport on A38Ps vehicles is (subject to these Conditions) included in the parking fee.

6.2 Transport between A38Ps premises and the airport leaves at regular intervals to coincide with flight arrivals and departure times. It is the Customer’s responsibility to arrive at A38Ps premises in good time (allowing for possible traffic congestion and other delays) to enable them to arrive at the airport by the airline’s recommended check in time.

6.3 A38P can accept no liability for transport delays caused by traffic congestion, vehicle breakdown or other causes beyond A38P`s control.

6.4 Customers should not board a vehicle if they are unable to find a seat.

6.5 Children under the age of 8 may only travel if seated.

6.6 No animal may be carried without the prior agreement of A38P.

6.7 All travel luggage must be kept with the persons travelling or in the luggage storage areas on the vehicle and must not be placed in the aisles or standing areas.

6.8 The driver is responsible for the safety of the vehicle. Any passenger whose conduct is in breach of statutory regulations or whose conduct or condition is in the opinion of the driver a danger or potential danger to the vehicle or its passengers may be removed from the vehicle or prevented from boarding on the driver’s authority.

6.9 The Customer will be responsible for any damage caused to the vehicle by the Customer or any person travelling with the Customer.

Exclusion of Liability
7.1 A38P does not accept any responsibility or liability (whether as bailee or otherwise) for any theft, loss or damage to:

7.1.1 any personal property or loose items left within the vehicle whilst on A38P`s premises (whether or not during the Parking Period):

7.1.2 for any personal property (including travelling luggage) of the Customer or any person travelling with the Customer either when on A38Ps premises or whilst travelling between A38Ps premises and the airport.

7.2 A38P does not accept any responsibility or liability (whether as bailee or otherwise) for any damage to the windscreen or any other glass in the vehicle.

7.3 A38P does not accept any responsibility or liability if you lose your return receipt and this is presented to the Company by a third party who uses it to fraudulently take delivery of your car. Your attention is drawn to this exclusion of liability in our notices at the Car Parks.

Complaints Procedure
8.1 Nothing in this procedure restricts the Customers right to pursue remedies through the Court.

8.2 A38P will acknowledge the Customer’s complaint in writing within 14 working days.

8.3 Subject to receiving the Customer’s co-operation in supplying any additional information which is required in relation to the complaint and (if required) the vehicle being made available for inspection A38P will deal promptly with the complaint.

8.4 A complaint will initially be dealt with by A38P`s Customer Services Department.

8.5 A38P`s Customer Services Officer (�CSO�) will endeavour to give a written decision in respect of the complaint within 30 days of receiving the same. This period may need to be extended in the event of any delay in the Customer supplying further information which is required or there being a delay in the vehicle being made available for inspection.

8.6 In the event of a complaint relating to alleged damage to a vehicle the Customer will make the vehicle available for inspection by A38P prior to any repairs being carried out thereto.

8.7 Any communication in relation to the complaint can be made by calling the Customer Service number A38 Parking Limited Terms and conditions

A38 Parking Limited (A38P) outline the following procedures:

Cancellations/Amendments Procedures

If you need to amend or cancel your booking, please email bookings@a38Parking.co.uk. Please check all booking details on receipt of confirmation. A38P cannot be held responsible if clients do not advise any amendments required. For cancellations please include your name, car details, and details of required changes.

Terms and Conditions

A38 Parking Limited (A38P)

This is a legal document and contains contractual provisions. Your Statutory Rights are not affected.

Bookings
1.1 Bookings through the A38P website are deemed to be made when validated on the website.

1.2 Bookings made only by the website.

1.3 Bookings will not be accepted by post.

1.4 All services are subject to availability.

1.5 A38P reserve the right not to accept or fulfil a booking.

Payment
2.1 Payment for a booking made thorough our secure website using Paypal.

2.2 If payment by card is declined the service provider reserves the right not to fulfil your booking.

2.3 All prices are quoted in pounds Sterling including VAT.

2.4 When a booking is made using an overseas credit card the card issuer will debit your account in your local currency at the exchange rate applicable on the date of processing. A conversion charge may be applicable.

Cancellation
3.1 The Customer may cancel a booking up to 24 hours before commencement of the booked parking period and will receive a full refund of any parking fee or deposit paid.

3.2 A Customer who receives these Conditions within 7 working days before commencement of the booking may cancel the booking no later than 7 working days thereafter and will receive a full refund as aforesaid.

3.3 A Customer to whom Condition 3.1 applies, who cancels a booking within 24 hours of commencement of the booked parking period; or, to who Condition 3.2 applies who cancels a booking later than 7 working days after receiving these Conditions (including in either case Customers who do not turn up) shall be liable to pay the full parking fee agreed for the whole do the booked parking period (any abatement of the agreed parking fee will be at A38P`s sole discretion).

3.4 Cancellations by e-mail (see Condition 8.7) to A38P.

3.5 For the purposes of this Conditions 3 the booked parking period shall be deemed to commence at one minute past midnight on the first day of the parking period.

Parking
4.1 THE CUSTOMER SHALL INSPECT THEIR VEHICLE AT THE END OF THE PARKING PERIOD AND REPORT ANY DAMAGE TO THE COMPANY BEFORE DRIVING THE VEHICLE OFF THE COMPANY PREMISES, OR BEFORE COMMENCING DEPARTURE FROM THE AIRPORT GROUNDS IN THE CASE OF CHAUFFEUR / MEET & GREET PARKING.

4.2 A38P shall at the request of the Customer and upon payment of a fee of £7.00 undertake a joint visual inspection of the Customer’s vehicle and record any damage to the paintwork and/or bodywork prior to parking of the Customers vehicle (Vehicle Inspection Report). Upon return of The Customer vehicle and in the unlikely event of damage being caused to The Customer vehicle by A38 P, The Customer will be required to provide A38P with three written comprehensive quotations for any prior agreed repairs to The Customer vehicle from three reputable garages within 14 (fourteen) days of the incident being reported to A38P/The Customer.

A38P has no contractual obligation to provide a courtesy vehicle or to reimburse The Customer for loss of earnings or any other out of pockets expenses incurred whilst The Customer vehicle is repaired.

4.3 A38P does not accept responsibility for any mechanical or electrical failure to vehicles whilst in its custody. Nor will the company accept responsibility for damaged or punctured tyres.

4.4 During the Parking Period A38P shall keep the vehicle at its premises of one of its authorised secure parking sites, during the time the vehicle is parked it will be at the owner’s risk and only be covered by their insurance. The Customer authorises A38P to drive the vehicle between authorised secure parking sites and the Airport under A38 Parking’s Insurance.

4.5.1 Any Customer wishing to reclaim his vehicle prior to expiry of the agreed parking period will be liable to pay the parking fee for the whole of the agreed parking period.

4.5.2 A38P requires not less than 4 hours notice to make a vehicle available for collection prior to the day of expiry of the agreed parking period. A38P can accept no liability for any delay in making a Customer’s vehicle available prior to expiry of the agreed parking period.

4.6 Neither the Customer nor any other person shall have the right to remove the vehicle or any other personal items left therein prior to payment in full of the parking fee.

4.7 It is the duty of the Customer to ensure that the vehicle is in a proper roadworthy condition prior to leaving A38P`s premises and entering on to public highway.

4.8 A Customer must produce the receipt provided by A38P when reclaiming the vehicle. In the event that a receipt is lost A38P shall be entitled to require proof of the Customers identity.

4.9 A38P shall not be obliged to release the vehicle to a third party without the written authority of the Customer.

Customer’s Liability
5.1.1 The Customer shall be liable for and indemnify A38P in respect of any death, personal injury or damage caused by the Customer or any person with the Customer whilst on A38P`s premises or in anyway arising from a breach of the warranty in paragraph 5.1.2 below.

5.1.2 The Customer warrants to A38P that at the commencement of the Parking Period, the Customer’s vehicle is in a safe and roadworthy condition has a current MOT certificate (if required by law) and that no dangerous toxic or illegal substances have been left within the vehicle.

Transport to and from Airport
6.1 Transport between A38Ps premises and the airport on A38Ps vehicles is (subject to these Conditions) included in the parking fee.

6.2 Transport between A38Ps premises and the airport leaves at regular intervals to coincide with flight arrivals and departure times. It is the Customer’s responsibility to arrive at A38Ps premises in good time (allowing for possible traffic congestion and other delays) to enable them to arrive at the airport by the airline’s recommended check in time.

6.3 A38P can accept no liability for transport delays caused by traffic congestion, vehicle breakdown or other causes beyond A38P`s control.

6.4 Customers should not board a vehicle if they are unable to find a seat.

6.5 Children under the age of 8 may only travel if seated.

6.6 No animal may be carried without the prior agreement of A38P.

6.7 All travel luggage must be kept with the persons travelling or in the luggage storage areas on the vehicle and must not be placed in the aisles or standing areas.

6.8 The driver is responsible for the safety of the vehicle. Any passenger whose conduct is in breach of statutory regulations or whose conduct or condition is in the opinion of the driver a danger or potential danger to the vehicle or its passengers may be removed from the vehicle or prevented from boarding on the driver’s authority.

6.9 The Customer will be responsible for any damage caused to the vehicle by the Customer or any person travelling with the Customer.

Exclusion of Liability
7.1 A38P does not accept any responsibility or liability (whether as bailee or otherwise) for any theft, loss or damage to:

7.1.1 any personal property or loose items left within the vehicle whilst on A38P`s premises (whether or not during the Parking Period):

7.1.2 for any personal property (including travelling luggage) of the Customer or any person travelling with the Customer either when on A38Ps premises or whilst travelling between A38Ps premises and the airport.

7.2 A38P does not accept any responsibility or liability (whether as bailee or otherwise) for any damage to the windscreen or any other glass in the vehicle.

7.3 A38P does not accept any responsibility or liability if you lose your return receipt and this is presented to the Company by a third party who uses it to fraudulently take delivery of your car. Your attention is drawn to this exclusion of liability in our notices at the Car Parks.

Complaints Procedure
8.1 Nothing in this procedure restricts the Customers right to pursue remedies through the Court.

8.2 A38P will acknowledge the Customer’s complaint in writing within 14 working days.

8.3 Subject to receiving the Customer’s co-operation in supplying any additional information which is required in relation to the complaint and (if required) the vehicle being made available for inspection A38P will deal promptly with the complaint.

8.4 A complaint will initially be dealt with by A38P`s Customer Services Department.

8.5 A38P`s Customer Services Officer (�CSO�) will endeavour to give a written decision in respect of the complaint within 30 days of receiving the same. This period may need to be extended in the event of any delay in the Customer supplying further information which is required or there being a delay in the vehicle being made available for inspection.

8.6 In the event of a complaint relating to alleged damage to a vehicle the Customer will make the vehicle available for inspection by A38P prior to any repairs being carried out thereto.

8.7 Any communication in relation to the complaint can be made by calling the Customer Service number 07794 982921 in writing addressed to the CSO at the administration address.

8.8 All telephone calls to A38P are charged at the rate agreed with your telephone service provider. Telephone calls may be monitored.

Miscellaneous
The paragraph headings do not form part of these conditions and shall not be taken into account in the construction or interpretation thereof.

Definitions
(a) The Company shall mean A38 Parking whose premises are A38 Parking, Airport Tavern, Bridgewater Road, BS40 9XA

(b) ‘Vehicle’ shall mean the Vehicle which is received into the Car Parks, or received by a chauffeur and shall include a car, caravan, caravanette, dormobile, mobile home, transit van, truck, motor bicycle and other mechanical device on wheels or tracks, its equipment and accessories.

(c) the ‘Car Parks’ are the A38 Parking Car Park at A38 Parking, Airport Tavern, Bridgewater Road, BS40 9XA

Jurisdiction
The contract between A38P and the Customer and any person travelling with the Customer shall be governed by the law of England and Wales and these conditions shall be construed in accordance with the laws of England and Wales and the parties hereby consent to the exclusive jurisdiction of the Courts of England and Wales . Customer Service Number 0800 020 9215

A38 Parking Limited

A38 Parking Limited, Airport Tavern, Bridgewater Road, BS40 9XA in writing addressed to the CSO at the administration address.

8.8 All telephone calls to A38P are charged at the rate agreed with your telephone service provider. Telephone calls may be monitored.

Miscellaneous
The paragraph headings do not form part of these conditions and shall not be taken into account in the construction or interpretation thereof.

Definitions
(a) The Company shall mean A38 Parking whose premises are A38 Parking, Airport Tavern, Bridgewater Road, BS40 9XA

(b) ‘Vehicle’ shall mean the Vehicle which is received into the Car Parks, or received by a chauffeur and shall include a car, caravan, caravanette, dormobile, mobile home, transit van, truck, motor bicycle and other mechanical device on wheels or tracks, its equipment and accessories.

(c) the ‘Car Parks’ are the A38 Parking Car Park at A38 Parking, Airport Tavern, Bridgewater Road, BS40 9XA

Jurisdiction
The contract between A38P and the Customer and any person travelling with the Customer shall be governed by the law of England and Wales and these conditions shall be construed in accordance with the laws of England and Wales and the parties hereby consent to the exclusive jurisdiction of the Courts of England and Wales . Customer Service Number 0800 020 9215

A38 Parking Limited

A38 Parking Limited, Airport Tavern, Bridgewater Road, BS40 9XA